Copyright: Copyright 1997 © Quarterdeck Corp., All rights reserved.
Citation: Copyright 1997 © Quarterdeck Corp., All rights reserved.


About Quarterdeck Service Manager

Quarterdeck Service Manager (QSM) is the program that lets you view and configure all installed Quarterdeck Agents. Quarterdeck Agents are services that are always running in the background. Quarterdeck Service Manager can be accessed by double-clicking [image] on the task bar.

The [image] has three states: GREEN, YELLOW, and RED. The green state indicates that your system is operating normally within the settings specified in each Quarterdeck Agent. The yellow state indicates that one or more of your system components are within 10% of an agent's threshold. The red state indicates that your system is not working normally. Click [image] to display the Alarm list. You can click on any of the status messages to either perform the requested action, or to open the corresponding Quarterdeck Agent.

Click here [image] for a list of all the Quarterdeck Agents installed on this system.

How to:

Set Quartedeck Agent alert settings

Set Quarterdeck Agent log settings


How to set Quarterdeck Agent alert settings

It is easy to customize the way Quarterdeck Service Manager notifies you of problems. You can associate a message, a sound, or both to any Quarterdeck Agent alarm. Do the following to set alert settings:

1	Double-click [image] on the Windows task bar.

2	Click Options.

3	Select the alarm you want to customize.

4	Choose the type of alert to associate with the selected alarm from the Alert Type group. Check or uncheck the desired check boxes.
If you check the Sound check box, you associate and test any sound file with the .WAV extension.

5	Click Apply for the new settings to take effect.

About Quarterdeck Service Manager (QSM)


How to set Quarterdeck Agent log settings

All Quarterdeck Agents log their activities to the Quarterdeck Service Manager Log. All events are logged from the time the log was started to the present.

1	Double-click [image] on the Windows task bar.

2	Click Options.

3	Click Log.

The Quarterdeck Service Manager Log provides a status of the current log, when it was started and where it is stored. There are several tasks you can perform:

Click Purge to clear the current log. This erases all information stored in the specified log.
Use this only if there is nothing you want to keep.

Click New to create a new file and to choose or create a new location to save the log file.

Click View to view a listing of all the events recorded in the current log.

Click Print to print all the events recorded in the current log.

Click Start to begin recording events to the specified log.

Click Stop to end recording events to the specified log.

You can specify whether or not to overwrite logged events older than a specified number of days, or not to overwrite any entry at all. Use this to save space and consolidate the number of events recorded to the Quarterdeck Service Manager Log.

About Quarterdeck Service Manager (QSM)


Understanding the signals

Green indicates that the item is working within the default or set parameters.

Yellow indicates that problems have been detected that do not require immediate attention, or that monitors are reaching their thresholds. This may not be applicable to all agents.

Red indicates that problems have been detected that require your immediate attention, or monitors have exceeded threshold settings.


The dictionary is not installed or was installed incorrectly. Please run the setup program of the Quarterdeck product you most recently purchased. Follow all on-screen instructions to install the product.